Join our
Farm team
CRUZE FARM MISSION:
At Cruze Farm, we serve our farm-made dairy products in a way that builds community and promotes our values of working hard and loving harder.
OUR CRUZE FARM VALUES ARE…
...to Work Hard and Love Harder
...to treat others as we would like to be treated
...to speak calmly and respectfully, without profanity
...and to never say anything about anyone that we would not say to him or her directly
We are seeking a highly skilled and motivated Sales and Logistics Manager to oversee and optimize our supply chain and transportation operations, as well as manage our customer relations. The ideal candidate has a passion for milk and ice cream and commonly knows our brand. This individual will be responsible for representing the farm through customer relations and it is ideal that they have a strong understanding of our product and values. This individual is a key part in reaching our goal of building community in everything we do.
Responsibilities will include:
Ensure that customers needs are met and that they are receiving our products according to brand standard, in appropriate quantities, and within date.
To effectively gather feedback about our products and service from our customers and relay them to our team.
To facilitate education among our staff at the ice cream shops so that they can better engage with customers’ questions about our farming operations.
To be able to accurately forecast our customers' needs for our assorted range of dairy products up to 14 days in advance to communicate with the plant manager and milking manager about what those milk needs are projected to be.
Manage supply chain activities, including inventory management, and distribution.
Oversee transportation management processes to ensure timely delivery of goods, and with the proper level of customer care.
Cultivate strong customer relationships through effective account management and communication, and customer service.
Both initiate and respond to new customer inquiries.
Participate in every day operations in our dairy bottling plant.
Observe opportunities to enhance customers' experience and knowledge.
Lead with the company vision in mind, "To Build Community" and "Work Hard and Love Harder."
Requirements
Experience in Logistics preferred.
Some physical labour required.
Strong communication skills.
Is well organized.
Ability to work collaboratively while maintaining high standards of quality.
Experience in customer service and communication.
Enjoys problem solving.
Enjoys numbers (some math is required).
Intermediate level in computer operations and spreadsheets.
Clean driving record.
Weekend availability.
Some Spanish knowledge would be helpful.