Cruze Farm Ice Cream Catering
Please submit inquiries for events taking place November 2019 and beyond.
By submitting the form you agree to the below contract
PAYMENT AND PAYMENT TERMS
A 50% deposit is required to hold the date, and start the preparations for your event. Any remaining balance will be due one week prior. Your payments validate your signature and agreement to the Terms of Service of this contract. If payment of final balance has not been received by the payment deadline, we reserve the right to terminate the agreement. In such event, we will have no further obligation hereunder and any deposits made to date will not be refunded. Please make checks payable to Cruze Farm and mail to 2721 Asbury Road, Knoxville, TN 37914.
Cancellation Policy - If you notify us of a cancellation at least 15 days prior to the event, we will refund half of your deposit. No refunds of the deposit will be given after that date, however we appreciate you giving as much notice as possible and if we are able to re-book your date, we will apply half of the amount of your un-refunded deposit to a future event.
GUEST COUNT CHANGES
Changes to your final order: quantities, flavors, etc will be accepted until 15 days prior to the event date. After that lockout date we cannot accept any changes. No monies will be refunded in the event your order decreases in size.
DELIVERY & SET UP
30 Minute Set Up Time Frame
This fee includes delivery to the location (within 30 minute of our Asbury Ice Cream House location) Additional fees will apply for increased mileage if further than 30 minutes away.
WEATHER/ACTS OF GOD
Cruze Farm is not responsible for any conditions that would affect the quality of the product or service such as rain, wind, hail, snow, ice, heat (outdoor events) etc. In the event of major weather changes such as severe storms, we will provide the best possible product, however are not responsible for damage that is related.
We take our obligation to provide your ice cream catering order as agreed in this contract very seriously. We will work with you (in reasonable accommodation) on every level to make sure you are completely satisfied and happy with your ice cream catering. However, should an unforeseeable event occur which prevents us from fulfilling our obligation and we must cancel our agreement with you, we will refund your payment in full.
Photos By Live Happily Inked Photography & Erin Mcall